Privacy policy

Effective Date: 08/01/2025

This Privacy Policy outlines how Spa Ashton collects, uses, discloses, and safeguards your personal information when you interact with our website located at theskinhouse.com, and our communications, including SMS (text messaging). By using the Site or opting into SMS communications, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide: Name, email address, phone number (including mobile number), address, and other contact details through form submissions, account creation, or SMS opt-ins. SMS-Specific Information: If you opt in to receive SMS messages, we will collect and store your mobile number and track interactions with our messages (e.g., delivery status, link clicks). Automated Data Collection: IP address, browser type, device information, and other usage data through cookies and similar technologies. Transactional Data: Information about purchases and order history, if applicable.

3. TCR Compliance and SMS Consent

To comply with The Campaign Registry (TCR) regulations and ensure transparency with our users, we include the following disclosures regarding the collection and use of mobile phone numbers on our website:

SMS Opt-In Disclosure

By submitting your phone number through any form on our website, you are expressly consenting to receive text messages (SMS) from Spa Ashton. These messages may include appointment confirmations, promotional offers, and important service-related updates. Message frequency may vary.

Consent Confirmation

Consent to receive marketing text messages is not a condition of any purchase. By opting in, you agree to receive automated text messages. Standard message and data rates may apply. You can opt out at any time by replying “STOP” to any of our messages.

Data Use & Privacy

We value your privacy. Your mobile number and other personal information will never be sold or shared with third parties for their marketing purposes. For more details on how we collect, use, and protect your information, please refer to the rest of this Privacy Policy.

4. Use of Information

We use the information collected for the following purposes:

To provide and manage access to our Site and services. To deliver marketing communications, including SMS (with user consent). To process transactions and deliver products/services. To respond to inquiries or support requests. To personalize your experience and improve our offerings. To detect and prevent fraud or other security issues.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is entirely secure; therefore, absolute security cannot be guaranteed.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by applicable law. Upon request, we will delete or anonymize information unless retention is mandated for legitimate legal or operational purposes.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict processing of your information. You may also have the right to object to certain data uses or withdraw consent where processing is based on consent.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, track website performance, and deliver relevant advertisements. Users may manage cookie preferences through browser settings; however, disabling cookies may impact site functionality.

9. Third-Party Links

Our Site may contain links to external websites not operated or controlled by us. We are not responsible for the privacy practices or content of such third-party sites and encourage users to review their respective privacy policies.

10. International Data Transfers

If you are accessing the Site from outside your country of residence, be aware that your information may be transferred to, stored in, and processed in jurisdictions with data protection laws that may differ from your own.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will become effective upon posting the revised version to the Site, and we encourage you to review this page periodically for the latest information.

Contact Information

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact:

The skinhouse

2000 Blossom Street, Columbia, SC 29205

appointments@theskinhouse.com

803-708-3055